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Strengthening Collaboration & Leadership Across an Academic Medical Center’s Clinic Network

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A network of MD clinics affiliated with a major academic medical center was experiencing strained communication, siloed relationships, and a growing sense of diminished value among teams. The complexity of the clinical–academic partnership created gaps in trust, alignment, and psychological safety—impacting morale and collaboration. Leadership sought The HIVE’s support to rebuild connection and establish a healthier, more unified culture.

Our Approach

Through ongoing work with the C-Suite, Chief of Staff, and Human Resources, The
HIVE provided coaching, strategic guidance, and the design and facilitation of two
full-day interdisciplinary workshops.
These sessions brought together leaders from across the clinics to:
● Break down communication silos
● Rebuild trust and mend strained relationships
● Establish psychological safety and shared expectations
● Navigate difficult conversations about past challenges
● Prepare for the transition to a new leadership structure
● Explore opportunities for innovation and future-focused improvement
Each workshop created space for honest dialogue and collaborative
problem-solving—laying the foundation for healthier team dynamics.

Who It Serves

The workshops included an interdisciplinary group of clinic leaders, physicians, supervisors, and administrative partners whose roles directly impact daily operations, culture, and patient care.

Projected Impact

Although this initiative is ongoing, early results and organizational feedback point toward
meaningful, lasting benefit:
Stronger Communication & Collaboration
Teams are developing shared language, clearer expectations, and tools to reduce
misunderstandings across the clinic network.
Improved Culture & Morale
Psychological safety, trust-building, and open dialogue are helping teams feel valued,
aligned, and better supported.
Leadership Continuity
With new leadership stepping in, the workshops provide stability, connection, and
structure during a time of transition.
Sustainable Development
The success of the initial sessions has led the organization to adopt a twice-yearly
workshop cadence, paired with continued HIVE coaching and leadership
support—creating a consistent, long-term development model.

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